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Shopify appwhat they say

Willdesk

Willdesk: Live Chat&AI Chatbot

Boost customer experience with AI-driven workflows & omnichannel enablement. Willdesk offers product recommendations,emotion detection, and efficient after-sale

★★★★★4.7 (379)
Free$16.90/moBasic$89.90/moPro
Website ↗ Shopify App Store ↗
what mrrlens sees
MRR · Estimated$7k–45k
Opportunity—
Buyer threads · 30 d0
“You can’t use an app with support that’s non existent, I wanted to be able to keep in touch with customers, it’s a pity that Willdesk didn’t want to do the same.”
#1 complaint · Bad Support · 33% of complaints read · analysed Oct 29, 2026 · source

01Revenue

$7k–45k

A month · the formula and every input are below

How this range is computed

reviews × installs-per-review × paying share × entry price

  • reviews: 379
  • entry price: $17
  • 7–20 active installs per published review (measured: median 12 on the 20 most-installed apps)
  • 15%–35% of installs on a paid plan

A range from public signals and the listed price, not a claim about the company’s books. Methodology.

Store data from the Shopify App Store listing, refreshed daily. Updated 13 h ago. Listed since 2021.

02Why users leave Willdesk

5★94%
4★2%
3★1%
2★1%
1★2%
Bad Support3 reviews · 33%

Support is slow or absent; email connection escalated to development with no response for a week, blocking customer messaging.

“You can’t use an app with support that’s non existent, I wanted to be able to keep in touch with customers, it’s a pity that Willdesk didn’t want to do the same.” source ↗
4 more complaints, with verbatim quotesIncluded in the day pass and Pro.
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Sample: 9 recent complaints (1–3★ reviews) · clustered Oct 29, 2026 · complaints from Jul 2023–Oct 2026, 56% in the last 24 months · each review labelled by a model, quotes verbatim

03How to build a better Willdesk

Build difficultyHighThird-party WhatsApp/email integrations, platform approval, reliable AI messaging, and subscription billing make a credible competitor hard.
Three build ideas that answer these complaintsIncluded in the day pass and Pro.
Unlock

04Who wants a better Willdesk

0 buyer threads in the last 30 days name Willdesk, and 1 more is in the same market.

05Questions about Willdesk

How much revenue does Willdesk make?

MRRLens estimates Willdesk at $7k–45k a month (low confidence). The range comes from public signals (reviews × installs-per-review × paying share × entry price), not from the company's books; the formula and its inputs are shown on this page.

What do users complain about most in Willdesk?

Across 9 recent complaints, the most common is bad support (33%). Support is slow or absent; email connection escalated to development with no response for a week, blocking customer messaging.

What are the best Willdesk alternatives?

The closest alternatives MRRLens found are Re:amaze AI Helpdesk & Chat, Kustomer and LimeChat. The full list, with why users leave, is on the Willdesk alternatives page.

See the full x-ray of Willdesk

Full 1-star breakdown with verbatim quotes, the build blueprint and every live thread — on every product.