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Re:amaze AI Helpdesk & Chat

Top rated AI-powered customer support platform for Shopify and Shopify Plus merchants. Chat, social, email, voice, sms, FAQ all in one place.

★★★★☆4.4 (180)
$29/moRe:amaze Basic$49/moRe:amaze Pro$59/moRe:amaze Starter$69/moRe:amaze Plus
Website ↗ Shopify App Store ↗
what mrrlens sees
MRR · Companion listingNot attributable
Opportunity—
Buyer threads · 30 d0
“Then one channel was deleted by mistake, and with it every helpdesk ticket attached to it disappeared permanently.”
#1 complaint · Bugs/Reliability · 40% of complaints read · analysed Oct 29, 2026 · source

01Revenue

Not attributableCompanion listing
Why there is no estimate

A companion to Re:amaze's main service; Re:amaze earns from that service, not from this listing. Its installs measure the reach of that business, not money this listing earns, so MRRLens shows no range and leaves it out of the opportunity ranking. Methodology.

Store data from the Shopify App Store listing, refreshed daily. Updated 1 d ago. Listed since 2014.

02Why users leave Re:amaze AI Helpdesk & Chat

5★87%
4★3%
3★1%
2★2%
1★7%
Bugs/Reliability4 reviews · 40%

Accidental channel deletion permanently erased all attached tickets; support could not restore them; Facebook DM replies later failed consistently.

“Then one channel was deleted by mistake, and with it every helpdesk ticket attached to it disappeared permanently.” source ↗
3 more complaints, with verbatim quotesIncluded in the day pass and Pro.
Unlock

Sample: 10 recent complaints (1–3★ reviews) · clustered Oct 29, 2026 · complaints from Nov 2023–Oct 2026, 40% in the last 24 months — mostly history · each review labelled by a model, quotes verbatim

03How to build a better Re:amaze AI Helpdesk & Chat

Build difficultyHighMulti-channel integrations, Meta/WhatsApp approval, reliable backups, and human support operations raise build and operating burden.
Three build ideas that answer these complaintsIncluded in the day pass and Pro.
Unlock

04Who wants a better Re:amaze AI Helpdesk & Chat

0 buyer threads in the last 30 days name Re:amaze AI Helpdesk & Chat, and 1 more is in the same market.

05Questions about Re:amaze AI Helpdesk & Chat

How much revenue does Re:amaze AI Helpdesk & Chat make?

MRRLens does not estimate Re:amaze AI Helpdesk & Chat's revenue. A companion to Re:amaze's main service; Re:amaze earns from that service, not from this listing.

What do users complain about most in Re:amaze AI Helpdesk & Chat?

Across 10 recent complaints, the most common is bugs/reliability (40%). Accidental channel deletion permanently erased all attached tickets; support could not restore them; Facebook DM replies later failed consistently.

What are the best Re:amaze AI Helpdesk & Chat alternatives?

The closest alternative MRRLens found is LiveSupporti ‑ Live Chat. Why users leave is on the Re:amaze AI Helpdesk & Chat alternatives page.

See the full x-ray of Re:amaze AI Helpdesk & Chat

Full 1-star breakdown with verbatim quotes, the build blueprint and every live thread — on every product.