Shopify appwhat they sayErnest
Ernest: AI Chatbot & Helpdesk
Ernest is an AI chatbot and helpdesk for Shopify. It answers customer questions, tracks orders, handles returns and recommends products 24/7. Free plan.
01Revenue
A month · the formula and every input are below
reviews × installs-per-review × paying share × entry price
- reviews: 6
- entry price: $49
- 7–20 active installs per published review (measured: median 12 on the 20 most-installed apps)
- 15%–35% of installs on a paid plan
A range from public signals and the listed price, not a claim about the company’s books. Methodology.
Store data from the Shopify App Store listing, refreshed daily. Updated 59 min ago. Listed since 2026.
02Why users leave Ernest
Negative reviews for Ernest have not been read yet. The crawler visits every listing weekly.
03How to build a better Ernest
The blueprint is written from the complaint clusters, so it appears once negative reviews have been read.
04Who wants a better Ernest
0 buyer threads in the last 30 days name Ernest, and 1 more is in the same market.
05Questions about Ernest
How much revenue does Ernest make?
MRRLens estimates Ernest at $309–2k a month (low confidence). The range comes from public signals (reviews × installs-per-review × paying share × entry price), not from the company's books; the formula and its inputs are shown on this page.
What are the best Ernest alternatives?
The closest alternatives MRRLens found are Marvyn AI Chatbot & Live Chat, CWILL and Port8 ‑ AI chat connector. The full list, with why users leave, is on the Ernest alternatives page.
Full 1-star breakdown with verbatim quotes, the build blueprint and every live thread — on every product.