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Crisp

Crisp – Live Chat and AI Chatbot

A free, one-click-to-install Live Chat and AI Chatbot plugin. No coding skills required. Used by more than 30 000 customers on WordPress.

★★★★★4.6 (73) · 20k+ active installs
Free
WordPress.org ↗
what mrrlens sees
MRR · No price listedNo price in the listing
Opportunity—
Buyer threads · 30 d0
“Hidden Paid Subscription”
#1 complaint · Pricing · 25% of complaints read · analysed Oct 29, 2026 · source

01Revenue

No price in the listing

2 daily snapshots · growth 30 d: —

Store data from the WordPress.org listing, refreshed daily. Updated 12 h ago. Listed since 2016.

02Why users leave Crisp

5★88%
4★1%
3★3%
2★1%
1★7%
Pricing2 reviews · 25%

Reviewers warn of a hidden paid subscription and freemium limits despite the free plugin listing.

“Hidden Paid Subscription” source ↗
2 more complaints, with verbatim quotesIncluded in the day pass and Pro.
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Sample: 8 recent complaints (1–3★ reviews) · clustered Oct 29, 2026 · complaints from Nov 2017–Sep 2025, 13% in the last 24 months — mostly history · each review labelled by a model, quotes verbatim

03How to build a better Crisp

Build difficultyMediumReal-time chat and AI API integration plus WordPress maintenance and privacy/account-deletion compliance raise effort beyond a simple widget.
Three build ideas that answer these complaintsIncluded in the day pass and Pro.
Unlock

04Who wants a better Crisp

0 buyer threads in the last 30 days name Crisp.

05Questions about Crisp

How much revenue does Crisp make?

Crisp's listing publishes no price and no paid plan, so MRRLens shows no revenue estimate. It may still charge on its own website; a founder can verify the real figure.

What do users complain about most in Crisp?

Across 8 recent complaints, the most common is pricing (25%). Reviewers warn of a hidden paid subscription and freemium limits despite the free plugin listing.

What are the best Crisp alternatives?

The closest alternatives MRRLens found are Tidio, Smartsupp and Chatway Live Chat. The full list, with why users leave, is on the Crisp alternatives page.

How many people use Crisp?

Crisp lists 20k+ active installs on WordPress.org, rated 4.6 (73).

See the full x-ray of Crisp

Full 1-star breakdown with verbatim quotes, the build blueprint and every live thread — on every product.