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WordPress pluginwhat they say

3CX Free Live Chat, Calls & Messaging

Chat with your website visitors in real-time for free! Engage with your customers and increase sales.

★★★★★4.6 (820) · 100k+ active installs
Free
Website ↗ WordPress.org ↗
what mrrlens sees
MRR · Companion listingNot attributable
Opportunity—
Buyer threads · 30 d0
“And all your confidential data are passed through this channel and come to C3X servers without encryption: visitor informations such as name or email address, and every message you or your visitor can send.”
#1 complaint · Bugs/Reliability · 73% of complaints read · analysed Oct 29, 2026 · source

01Revenue

Not attributableCompanion listing
Why there is no estimate

A companion to 3CX's main service; 3CX earns from that service, not from this listing. Its installs measure the reach of that business, not money this listing earns, so MRRLens shows no range and leaves it out of the opportunity ranking. Methodology.

2 daily snapshots · growth 30 d: —

Store data from the WordPress.org listing, refreshed daily. Updated 14 h ago. Listed since 2013.

02Why users leave 3CX Free Live Chat, Calls & Messaging

5★86%
4★4%
3★1%
2★2%
1★7%
Bugs/Reliability8 reviews · 73%

WebSocket failures, agents shown offline, offline messages lost, old errors unfixed, update conflicts, and visitor data relayed unencrypted through 3CX servers.

“And all your confidential data are passed through this channel and come to C3X servers without encryption: visitor informations such as name or email address, and every message you or your visitor can send.” source ↗
2 more complaints, with verbatim quotesIncluded in the day pass and Pro.
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Sample: 11 recent complaints (1–3★ reviews) · clustered Oct 29, 2026 · complaints from Jul 2018–Feb 2023, none in the last 24 months — history, not today · each review labelled by a model, quotes verbatim

03How to build a better 3CX Free Live Chat, Calls & Messaging

Build difficultyMediumReal-time WebSocket infrastructure, WordPress integration, encryption/privacy compliance, and reliable offline messaging.
Three build ideas that answer these complaintsIncluded in the day pass and Pro.
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04Who wants a better 3CX Free Live Chat, Calls & Messaging

0 buyer threads in the last 30 days name 3CX Free Live Chat, Calls & Messaging.

05Questions about 3CX Free Live Chat, Calls & Messaging

How much revenue does 3CX Free Live Chat, Calls & Messaging make?

MRRLens does not estimate 3CX Free Live Chat, Calls & Messaging's revenue. A companion to 3CX's main service; 3CX earns from that service, not from this listing.

What do users complain about most in 3CX Free Live Chat, Calls & Messaging?

Across 11 recent complaints, the most common is bugs/reliability (73%). WebSocket failures, agents shown offline, offline messages lost, old errors unfixed, update conflicts, and visitor data relayed unencrypted through 3CX servers.

What are the best 3CX Free Live Chat, Calls & Messaging alternatives?

The closest alternatives MRRLens found are JivoChat Live Chat, LiveChat and Tidio. The full list, with why users leave, is on the 3CX Free Live Chat, Calls & Messaging alternatives page.

How many people use 3CX Free Live Chat, Calls & Messaging?

3CX Free Live Chat, Calls & Messaging lists 100k+ active installs on WordPress.org, rated 4.6 (820).

See the full x-ray of 3CX Free Live Chat, Calls & Messaging

Full 1-star breakdown with verbatim quotes, the build blueprint and every live thread — on every product.