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Shopify appwhat they say

Track by Loop

Be the brand everyone raves about. Create wonderful experiences around shipping and delivery with powerful integrations into your other apps.

★★★★☆4.3 (76)
$99/moStarter Plan$189/moPremium Plan$449/moPlus Plan
what mrrlens sees
MRR · Companion listingNot attributable
Opportunity—
Buyer threads · 30 d0
“It took their support team 12 days and several exchanges including a call with a sales rep to give my question a final answer.”
#1 complaint · Bad Support · 2 of 2 complaints read · analysed Oct 29, 2026 · source

01Revenue

Not attributableCompanion listing
Why there is no estimate

A companion to Loop Returns's main service; Loop Returns earns from that service, not from this listing. Its installs measure the reach of that business, not money this listing earns, so MRRLens shows no range and leaves it out of the opportunity ranking. Methodology.

Store data from the Shopify App Store listing, refreshed daily. Updated 1 d ago. Listed since 2020.

02Why users leave Track by Loop

Bad Support2 reviews · 2 of 2

Support took 12 days and several exchanges, including a sales call, to answer; free plan imports random shipments and blocks testing.

“It took their support team 12 days and several exchanges including a call with a sales rep to give my question a final answer.” source ↗

Sample: 2 recent complaints (1–3★ reviews) · clustered Oct 29, 2026 · complaints from Nov 2025–Aug 2026, almost all in the last 24 months · each review labelled by a model, quotes verbatim

03How to build a better Track by Loop

Build difficultyMediumCarrier and app integrations, shipment data accuracy, and support operations; no payments, hardware, or heavy regulation.
Three build ideas that answer these complaintsIncluded in the day pass and Pro.
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04Who wants a better Track by Loop

0 buyer threads in the last 30 days name Track by Loop.

05Questions about Track by Loop

How much revenue does Track by Loop make?

MRRLens does not estimate Track by Loop's revenue. A companion to Loop Returns's main service; Loop Returns earns from that service, not from this listing.

What do users complain about most in Track by Loop?

Across 2 recent complaints, the most common is bad support (2 of 2). Support took 12 days and several exchanges, including a sales call, to answer; free plan imports random shipments and blocks testing.

What are the best Track by Loop alternatives?

The closest alternatives MRRLens found are Shipup, Wing and Route ‑ Protection & Tracking. The full list, with why users leave, is on the Track by Loop alternatives page.

See the full x-ray of Track by Loop

Full 1-star breakdown with verbatim quotes, the build blueprint and every live thread — on every product.