SaaSwhat they sayScritches
Scritches is modern pet sitting and dog walking software built to help solo and small-team providers keep their business organized without the stress of…
01Revenue
Revenue published by the founder on TrustMRR, which reads it from the payment provider; MRRLens shows TrustMRR's figure and links to it. Updated 3 h ago. Listed since 2024.
02Why users leave Scritches
Missing instant Stripe payouts, in-app client messaging, existing Stripe account integration, branding control, and a mobile app.
“My least favorite thing about Scritches is that it does not offer an instant payout through the stripe processing platform.” source ↗
Navigation is complex; users struggle to find forms, menus bury items, availability calendar mismatches schedule, and client portal is hard for clients.
“A bit complex for me when it comes to organizing, and finding forms, navigating.” source ↗
Recurring bugs, date-saving glitches, client app access issues, and clunky phone use make the app feel unreliable and overpriced.
“I think the bugs and issues that keep reoccurring. can make things a little frustrating when using the app and making it feel like the price point is a little steep for the reoccurring issues.” source ↗
Reviews and sync are behind a large paywall; one user says recurring bugs make the price feel steep.
“And I dont like that reviews and sync is behind a huge paywall as sometimes i cant reach that goal:(” source ↗
Support response was slow: last email July 4th until a review request; user spent $500 and was dissatisfied.
“Support was not great at all, last email was July 4th, until today when they asked for a review.” source ↗
Sample: 32 recent complaints (1–3★ reviews and the cons reviewers list on Capterra) · clustered Oct 30, 2026 · complaints from Oct 2025–Oct 2026, almost all in the last 24 months · each review labelled by a model, quotes verbatim
03How to build a better Scritches
- Pet-sitting app with instant Stripe payouts, in-app client messaging, existing Stripe account connection, custom branding, and mobile-friendly web app; skip complex extras.answers: Missing Feature
- Simple pet-sitter dashboard with clear forms, searchable menus, schedule-synced availability, and a client portal that older clients can use without confusion.answers: UX
- Reliable lightweight pet-sitting web app with date-saving tests, mobile-first interface, status monitoring, and fast bug fixes; avoid feature bloat until core workflows are stable.answers: Bugs/Reliability
A build hypothesis from the complaints above — validate it against the live threads before writing code.
04Verbatim 1–2★ reviews
Support was not great at all, last email was July 4th, until today when they asked for a review. Careful what you ask for I spent 500.00 to learn a lesson
05Who wants a better Scritches
No buyer thread named Scritches in the last 30 days.
06Questions about Scritches
How much revenue does Scritches make?
Scritches's founder publishes $5,529 in monthly recurring revenue through a payment-provider API on TrustMRR, so the figure is publicly verified rather than estimated.
What do users complain about most in Scritches?
Across 32 recent complaints, the most common is missing feature (34%). Missing instant Stripe payouts, in-app client messaging, existing Stripe account integration, branding control, and a mobile app.
How many people use Scritches?
Scritches lists 209+ subscriptions on TrustMRR.