mrrlens
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Shopify appwhat they say

KYC

KYC | Know Your Customer

Analyze return history, tag risky customers, and disable COD for repeat returners. Reduce return rates and improve order quality with smart insights.

★★★★★4.7 (23)
Free$2.99/moStandard$10/moBasic$25/moAdvance
Website ↗ Shopify App Store ↗
what mrrlens sees
MRR · Estimated$72–481
Opportunity—
Buyer threads · 30 d0
“I find the current "High/Medium/Low" risk labels too broad for precise decision-making.”
#1 complaint · Missing Feature · 1 of 1 complaints read · analysed Nov 1, 2026 · source

01Revenue

$72–481

A month · the formula and every input are below

How this range is computed

reviews × installs-per-review × paying share × entry price

  • reviews: 23
  • entry price: $3
  • 7–20 active installs per published review (measured: median 12 on the 20 most-installed apps)
  • 15%–35% of installs on a paid plan

A range from public signals and the listed price, not a claim about the company’s books. Methodology.

Store data from the Shopify App Store listing, refreshed daily. Updated 3 d ago. Listed since 2025.

02Why users leave KYC

Missing Feature1 review · 1 of 1

Risk labels are only High/Medium/Low, so merchants cannot set precise thresholds or make granular COD decisions.

“I find the current "High/Medium/Low" risk labels too broad for precise decision-making.” source ↗

Sample: 1 recent complaint (1–3★ reviews) · clustered Nov 1, 2026 · complaints from May 2026–May 2026, almost all in the last 24 months · each review labelled by a model, quotes verbatim

03How to build a better KYC

Build difficultyMediumE-commerce integrations, privacy/KYC compliance, COD payment workflows, and reliable return-history data.
Three build ideas that answer these complaintsIncluded in the day pass and Pro.
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04Who wants a better KYC

0 buyer threads in the last 30 days name KYC, and 3 more are in the same market.

05Questions about KYC

How much revenue does KYC make?

MRRLens estimates KYC at $72–481 a month (low confidence). The range comes from public signals (reviews × installs-per-review × paying share × entry price), not from the company's books; the formula and its inputs are shown on this page.

What do users complain about most in KYC?

Across 1 recent complaints, the most common is missing feature (1 of 1). Risk labels are only High/Medium/Low, so merchants cannot set precise thresholds or make granular COD decisions.

What are the best KYC alternatives?

The closest alternatives MRRLens found are Ecom Robo AI and Knlii WhatsApp Order Confirm. The full list, with why users leave, is on the KYC alternatives page.

See the full x-ray of KYC

Full 1-star breakdown with verbatim quotes, the build blueprint and every live thread — on every product.