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Shopify appwhat they say

Hextom

Hextom: WhatsApp, SMS & Push

WhatsApp, SMS & Web Push marketing for Shopify, grow subscriber list, opt-in popups, promotional campaigns, abandoned cart recovery, back in stock automations

★★★★★4.7 (292)
$15/moBusiness Plan$50/moEnterprise Plan
Website ↗ Shopify App Store ↗
what mrrlens sees
MRR · Estimated$5k–31k
Opportunity—
Buyer threads · 30 d0
“They require you to own your own US SIM card to send SMS.”
#1 complaint · Missing Feature · 40% of complaints read · analysed Nov 1, 2026 · source

01Revenue

$5k–31k

A month · the formula and every input are below

How this range is computed

reviews × installs-per-review × paying share × entry price

  • reviews: 292
  • entry price: $15
  • 7–20 active installs per published review (measured: median 12 on the 20 most-installed apps)
  • 15%–35% of installs on a paid plan

A range from public signals and the listed price, not a claim about the company’s books. Methodology.

Store data from the Shopify App Store listing, refreshed daily. Updated 1 d ago. Listed since 2018.

02Why users leave Hextom

5★83%
4★9%
3★4%
2★1%
1★3%
Missing Feature2 reviews · 40%

Requires own US SIM for SMS; lacks import/migration of existing push subscribers from Shopify; button font changes render incorrectly.

“They require you to own your own US SIM card to send SMS.” source ↗
2 more complaints, with verbatim quotesIncluded in the day pass and Pro.
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Sample: 5 recent complaints (1–3★ reviews) · clustered Nov 1, 2026 · complaints from Dec 2023–Oct 2025, 40% in the last 24 months — mostly history · each review labelled by a model, quotes verbatim

03How to build a better Hextom

Build difficultyHighA2P 10DLC and WhatsApp API compliance, Shopify app approval, and reliable messaging infrastructure.
Three build ideas that answer these complaintsIncluded in the day pass and Pro.
Unlock

04Who wants a better Hextom

0 buyer threads in the last 30 days name Hextom.

05Questions about Hextom

How much revenue does Hextom make?

MRRLens estimates Hextom at $5k–31k a month (low confidence). The range comes from public signals (reviews × installs-per-review × paying share × entry price), not from the company's books; the formula and its inputs are shown on this page.

What do users complain about most in Hextom?

Across 5 recent complaints, the most common is missing feature (40%). Requires own US SIM for SMS; lacks import/migration of existing push subscribers from Shopify; button font changes render incorrectly.

What are the best Hextom alternatives?

The closest alternatives MRRLens found are Recart, SMSGo and YSMS ‑ SMS Marketing. The full list, with why users leave, is on the Hextom alternatives page.

See the full x-ray of Hextom

Full 1-star breakdown with verbatim quotes, the build blueprint and every live thread — on every product.