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Shopify appwhat they say

Chililabs

Chililabs: AI Customer Support

Amazon style single entry point for all queries with AI-powered Shopify help desk for managing support tickets,.

★★★★☆3.5 (7)
$29/moStarter$59/moGrowth$99/moPro
what mrrlens sees
MRR · Estimated$213–1k
Opportunity—
Buyer threads · 30 d0
“Requested support mulitple times with zero response.”
#1 complaint · Bad Support · 1 of 1 complaints read · analysed Nov 4, 2026 · source

01Revenue

$213–1k

A month · the formula and every input are below

How this range is computed

reviews × installs-per-review × paying share × entry price

  • reviews: 7
  • entry price: $29
  • 7–20 active installs per published review (measured: median 12 on the 20 most-installed apps)
  • 15%–35% of installs on a paid plan

A range from public signals and the listed price, not a claim about the company’s books. Methodology.

Store data from the Shopify App Store listing, refreshed daily. Updated 1 d ago. Listed since 2026.

02Why users leave Chililabs

Bad Support1 review · 1 of 1

Users report repeated support requests received no response, despite the product being a support tool.

“Requested support mulitple times with zero response.” source ↗

Sample: 1 recent complaint (1–3★ reviews) · clustered Nov 4, 2026 · complaints from Nov 2026–Nov 2026, almost all in the last 24 months · each review labelled by a model, quotes verbatim

03How to build a better Chililabs

Build difficultyMediumShopify app integration, AI/API dependencies, and platform approval; no payments, hardware, or regulation.
Three build ideas that answer these complaintsIncluded in the day pass and Pro.
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04Who wants a better Chililabs

0 buyer threads in the last 30 days name Chililabs.

05Questions about Chililabs

How much revenue does Chililabs make?

MRRLens estimates Chililabs at $213–1k a month (low confidence). The range comes from public signals (reviews × installs-per-review × paying share × entry price), not from the company's books; the formula and its inputs are shown on this page.

What do users complain about most in Chililabs?

Across 1 recent complaints, the most common is bad support (1 of 1). Users report repeated support requests received no response, despite the product being a support tool.

What are the best Chililabs alternatives?

The closest alternatives MRRLens found are Yuma AI, Notch and Replyco ‑ eCommerce Helpdesk. The full list, with why users leave, is on the Chililabs alternatives page.

See the full x-ray of Chililabs

Full 1-star breakdown with verbatim quotes, the build blueprint and every live thread — on every product.