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Shopify appwhat they say

AfterShip Returns & Exchanges

Automated returns solution for brands to save time and recapture revenue. Deliver a seamless returns experience, improve customer satisfaction.

★★★★★4.7 (1,544)
$19/moEssentials$119/moPremium
what mrrlens sees
MRR · Estimated$31k–205k
Opportunity—
Buyer threads · 30 d0
“you can't even set up basic return criteria like using the 'delivery date' for the return window without paying for the $119 plan”
#1 complaint · Pricing · 56% of complaints read · analysed Oct 29, 2026 · source

01Revenue

$31k–205k

A month · the formula and every input are below

How this range is computed

reviews × installs-per-review × paying share × entry price

  • reviews: 1,544
  • entry price: $19
  • 7–20 active installs per published review (measured: median 12 on the 20 most-installed apps)
  • 15%–35% of installs on a paid plan

A range from public signals and the listed price, not a claim about the company’s books. Methodology.

Store data from the Shopify App Store listing, refreshed daily. Updated 1 d ago. Listed since 2017.

02Why users leave AfterShip Returns & Exchanges

5★83%
4★8%
3★2%
2★1%
1★6%
Pricing5 reviews · 56%

Basic return rules like delivery-date windows require the $119 plan; small businesses find pricing unclear and not worth it.

“you can't even set up basic return criteria like using the 'delivery date' for the return window without paying for the $119 plan” source ↗
3 more complaints, with verbatim quotesIncluded in the day pass and Pro.
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Sample: 9 recent complaints (1–3★ reviews) · clustered Oct 29, 2026 · complaints from Aug 2025–Oct 2026, almost all in the last 24 months · each review labelled by a model, quotes verbatim

03How to build a better AfterShip Returns & Exchanges

Build difficultyMediumRequires Shopify/carrier integrations, reliable order sync, and refund/exchange workflows; no heavy regulation or hardware.
Three build ideas that answer these complaintsIncluded in the day pass and Pro.
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04Who wants a better AfterShip Returns & Exchanges

0 buyer threads in the last 30 days name AfterShip Returns & Exchanges.

05Questions about AfterShip Returns & Exchanges

How much revenue does AfterShip Returns & Exchanges make?

MRRLens estimates AfterShip Returns & Exchanges at $31k–205k a month (low confidence). The range comes from public signals (reviews × installs-per-review × paying share × entry price), not from the company's books; the formula and its inputs are shown on this page.

What do users complain about most in AfterShip Returns & Exchanges?

Across 9 recent complaints, the most common is pricing (56%). Basic return rules like delivery-date windows require the $119 plan; small businesses find pricing unclear and not worth it.

What are the best AfterShip Returns & Exchanges alternatives?

The closest alternative MRRLens found is Easy Returns Management System. Why users leave is on the AfterShip Returns & Exchanges alternatives page.

See the full x-ray of AfterShip Returns & Exchanges

Full 1-star breakdown with verbatim quotes, the build blueprint and every live thread — on every product.